London TravelWatch

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London TravelWatch

Formation	July 2000
Purpose	Transport watchdog
Headquarters	London, SE1 United Kingdom
Region served	Greater London and neighbouring areas
Chair	Tricia Hayes
Main organ	Board
Website	www.londontravelwatch.org.uk

London TravelWatch is a statutory British consumer organisation that campaigns for improvements to transport in London. It deals with all complaints from passengers using any Transport for London modes including some cycling and pedestrian issues, Victoria coach station (but not coaches or coach journeys), passengers using Eurostar (but not Eurotunnel), the Heathrow Express rail service to Heathrow Airport and some aspects of rail travel including issues arising from the stations. It also deals with all rail complaints that are outside of the scope of the rail ombudsman and within its geographical remit. It is therefore in consumer representation terms an "appeals body". It is funded by the London Assembly and was established in its current form in July 2000.^[1]