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An online community of practice (OCoP), also known as a virtual community of practice (VCoP), is a community of practice (CoP) that is developed and maintained on the Internet. OCoPs include active members who are practitioners, or "experts," in the specific domain of interest. Members participate in a process of collective learning within their domain.[1] Community social structures are created to assist in knowledge creation and sharing, which is negotiated within an appropriate context. Community members learn through both instruction-based learning and group discourse. Finally, multiple dimensions facilitate the long-term management of support and the ability for synchronous interactions.[2]
To some, a VCoP is a misnomer because the original concept of a CoP was based around situated learning in a co-located setting. With increasing globalization and the growth of the Internet, many now claim that virtual CoPs exist.[3][4][5][6] For example, some[7] claim that a wiki (such as Wikipedia) is a virtual CoP,[8] whereas others argue that the essence of a community is place-based – a community of place.
There is also debate on the term VCoP because the form of communication is largely computer-mediated. Few believe that a community of practice may be formed without face-to-face meetings, with many leading CoP researchers stressing the importance of in-person meetings. However, some researchers argue that a VCoP's high use of community technology changes some of its characteristics and introduces new complexities and ambiguities, thus justifying the term VCoP and its area of study.[4]
Other similar terms include: online,[9] computer-mediated,[10] electronic[11] and distributed.[12][13][14] As the mode of communication can involve face-to-face, telephone and letter, and the defining feature is its distributed nature. Virtual Learning Communities (VLCs) are distinct from Distributed Communities of Practice (DCoP).[15]
Similar to a VCoP, a "mobile community of practice" (MCoP)[16] forms when members primarily engage in a community of practice using mobile phones.
Research suggests that increases in the sharing of tacit knowledge, which occurs within communities of practice, may take place in VCoPs, albeit to a lesser degree.[4]
^Wenger, E. (2007). Communities of practice: A brief introduction. Retrieved October 5th, 2010, from http://www.ewenger.com/theory/
^Hara, Noriko; Foon Hew, Khe (2007). "Knowledge-Sharing in an Online Community of Health-Care Professionals". Information Technology & People. 20 (3): 235–261. doi:10.1108/09593840710822859. hdl:2022/14344 – via Emerald.
^Etzioni, Amitai; Etzioni, Oren (1999). "Face-to-face and Computer-Mediated Communities, a Comparative Analysis". The Information Society. 15 (4): 241–248. doi:10.1080/019722499128402 – via Taylor & Francis.
^Wasko, M. McLure; Faraj, Samer (2000). ""It is what one does": why people participate and help others in electronic communities of practice". The Journal of Strategic Information Systems. 9 (2–3): 155–173. doi:10.1016/s0963-8687(00)00045-7.
^Wenger, Etienne; McDermott, Richard Arnold; Snyder, William (2002). Cultivating Communities of Practice: A Guide to Managing Knowledge. Harvard Business School Publishing. ISBN9781578513307.