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Airports Council International (ACI) is an organization of airport authorities, informing members of industry practices and airport standards. Established in 1991, its headquarters (ACI World) are based in Montreal, Quebec, Canada, and its members operate more than 2000 airports.[1]
Major programs include safety enhancement and Airport Service Quality Awards (ASQ), based on passenger satisfaction ratings. Other initiatives cover economics, operational security, carbon accreditation, and passenger transportation.
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