![]() | It has been suggested that this article be merged with Competitive intelligence. (Discuss) Proposed since December 2024. |
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Commercial intelligence (CI) is the process of defining, gathering, analyzing, distributing accurate, and relevant intelligence regarding the products, customers, competitors, business environment, and the organization itself.[1] This methodical program affects the organization's tactics, decisions and operations.[2] It is a form of open-source intelligence practiced by diverse international and local businesses.
Commercial Intelligence can be obtained and analyzed in various ways that include:
On the other hand, business intelligence is a misnomer for data mining and enterprise dashboards that present useful patterns or distillations of internal information to the executives.
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