This article's lead sectionmay be too short to adequately summarize the key points. Please consider expanding the lead to provide an accessible overview of all important aspects of the article.(November 2021)
Before the COVID-19 pandemic, telehealth adoption was gradually increasing. Some patients preferred in-person consultations and expressed concerns about privacy during video calls. However, with the outbreak of COVID-19 in early 2020, healthcare professionals reduced in-person visits to minimize exposure. As a result, telehealth usage surged dramatically, experiencing a 5,000% increase from February to March 2020. Telehealth has since remained widely utilized in healthcare services.[1]
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