Last mile (transportation)

In supply chain management and transportation planning, the last mile or last kilometer is the last leg of a journey comprising the movement of passengers and goods from a transportation hub to a final destination. The concept of "last mile" was adopted from the telecommunications industry, which faced difficulty connecting individual homes to the main telecommunications network. Similarly, in supply chain management, last-mile describes the logistical challenges at the last phase of transportation getting people and packages from hubs to their final destinations.

Last-mile delivery is an increasingly studied field as the number of business-to-consumer (b2c) deliveries grow, especially from e-commerce companies in freight transportation, and ride-sharing companies in personal transportation. Some challenges of last-mile delivery include minimizing cost, ensuring transparency, increasing efficiency, and improving infrastructure.^[1]