User experience design

User experience design (UX design, UXD, UED, or XD), upon which is the centralized requirements for "User Experience Design Research" (also known as UX Design Research), defines the experience a user would go through when interacting with a company, its services, and its products.[1] User experience design is a user centered design approach because it considers the user's experience when using a product or platform.[2] Research, data analysis, and test results drive design decisions in UX design rather than aesthetic preferences and opinions, for which is known as UX Design Research. Unlike user interface design, which focuses solely on the design of a computer interface, UX design encompasses all aspects of a user's perceived experience with a product or website, such as its usability, usefulness, desirability, brand perception, and overall performance. UX design is also an element of the customer experience (CX), and encompasses all design aspects and design stages that are around a customer's experience.[3]

  1. ^ Norman, Don; Nielsen, Jakob. "The Definition of User Experience (UX)". Neilsen-Norman Group.
  2. ^ Allanwood, Gavin; Beare, Peter (2014-04-24). Basics Interactive Design: User Experience Design: Creating Designs Users Really Love. A&C Black. ISBN 978-2-940496-13-6.
  3. ^ Dove, Graham; Halskov, Kim; Forlizzi, Jodi; Zimmerman, John (2017-05-02). "UX Design Innovation: Challenges for Working with Machine Learning as a Design Material". Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems. CHI '17. New York, NY, US: Association for Computing Machinery. pp. 278–288. doi:10.1145/3025453.3025739. ISBN 978-1-4503-4655-9. S2CID 9872719.

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