Business communication

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Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company.^[1][2] It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats.^[3] The way that people communicate and operate within a business is very vital to how successful the company will be in the business world. Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer. This internal and external communication can happen through verbal or non-verbal communication methods. Often these internal and external forms of communication come with barriers, which can prevent the receiver from understanding the information sent by the sender.