Back Omnichannel Czech Omnichannel German Omnicanal Spanish Omnikanal Estonian اومنیچنل Persian Stratégie omnicanale French オムニチャネル Japanese 옴니채널 Korean Omnichannel Portuguese Омниканальность Russian
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Omnichannel is a neologism describing a business strategy. According to Frost & Sullivan, omnichannel is defined as "seamless and effortless, high-quality customer experiences that occur within and between contact channels".[1]
- ^ Butte, Brian (December 4, 2015). "Cloud: The engine of the omni-channel customer experience". Network World. Archived from the original on January 16, 2024. Retrieved June 4, 2016.
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